Returns

All items made to order therefore are non returnable/exchangeable, if errors/faults occur we will review on a case by case basis.

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The return form below must be complete before any items are returned, all returns must be preauthorised, returns will not be accepted unless the returns form is completed and authorisation has been given.

MANUFACTURING DEFECTS

All defects will be reviewed on a case by case basis.
Razzle Dazzle must be made aware of defects within 14 working days on receipt of the order by emailing images of the defect across to info@rddance.co.uk
Once images have been received we will review whether the item needs to be returned or whether a replacement can be sent.
Once the garment has been received we will review whether a repair or replacement is required.

FAULTS DURING/AFTER WEAR

Faults during wear will usually occur after initial use, we will look into faults after a longer period of use (up to 3 months) depending on the amount of wear they have been put through.
Please contact us with clear images of the fault before returning any items.
All items returned must be in a clean condition, returns that are soiled/unwashed will not be accepted.

Do you cover return postage?

Return postage costs will be covered for pre-approved returns in the event that Razzle Dazzle are liable for faults/errors.

Can I return garments if they are no longer required/I have ordered the incorrect size?

No, any made to order garments are non returnable/exchangeable. If any of the above errors/faults occur we will review on a case by case basis. All returns must be pre-authorised before they are sent.

All products returned must be in a clean condition, returns that are soiled/unwashed will not be accepted.